At 12VQC, we respect your privacy and understand the importance of keeping your personal information safe. This Privacy Policy outlines our policies and procedures for collecting, using, and disclosing your personal information through the 12VQC mobile application (the "App").
1. Information We Collect: When you download and use the App, we may collect the following types of information:
a) Personal Information:
● Your name, email address, phone number, and other contact details.
● Your profile picture and other information you provide as part of your user profile.
● Payment and billing information.
b) Usage Information:
● Your device type, operating system, and IP address.
● Information about your usage of the App, such as which features you use, the duration and frequency of your use, and the content you view.
2. How We Use Your Information: We use the information we collect to:
a) Provide and Improve the App: We use your information to operate, maintain, and improve the App, and to personalize your experience.
b) Communicate with You: We may use your information to send you updates and notifications about the App, as well as other communications related to your account.
c) Process Payments: We use your payment and billing information to process transactions in connection with the App.
d) Enforce Our Policies: We may use your information to enforce our policies and terms of service, and to prevent fraud and other illegal activities.
3. How We Share Your Information: We may share your information with third parties in the following circumstances:
a) Service Providers: We may share your information with third-party service providers who help us operate and maintain the App, such as payment processors and hosting providers.
b) Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or part of our business.
c) Legal Requirements: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, court order, or other lawful request for information we receive, or to otherwise protect our rights.
4. Security: We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
5. Your Rights: You have the right to access, correct, update, or delete your personal information at any time. You may also object to or restrict our processing of your personal information, and you may request that we provide your personal information to you in a portable format. To exercise these rights, please contact us at the email address below.
6. Changes to this Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@12vqc.com.